FAQ

12.3 lbs or 5.6kg

No, the nomadiQ BBQ does NOT require assembly. It will come ready to be used. Simply unlock, open, and connect the gas, and you are ready to grill.

It should take less than 1 minute to open and connect the gas, and less than a minute to heat up. Within 2 minutes, you will be ready to grill.

The body is made from aluminum that cools down after approx. 10 minutes. Then clean, collapse, and continue your day.

When the temperature controller(s) are fully open, the grill heats to approximately 300°C (575F) in the middle of both grids, around 250°C (or 500F) degrees on the sides. The temperature is around 200°C (400F) if you use the lowest setting. Keep in mind that the temperature can vary on different altitudes and depends on the outside temperature.

Yes, the base of the nomadiQ BBQ is designed in such a way that it does not get hot and the grill can be set up anywhere without worry. Enjoy your meal!

The nomadiQ BBQ is configured for dark green disposable gas bottles. These are common and available at almost any hardware or outdoor store, supermarket and most gas stations. They are sold under the brands “Coleman” or “Bernzomatic”.

The BBQ uses a standard 1 pound (16oz) propane tank, and will allow you to grill for over 3 hours with both burners on high! Using the hose regulator included with the grill, simply attach the propane tank, and start grilling. (Butane gas also works).

1. BURNER DOES NOT IGNITE WHEN USING THE IGNITER
Valve is closed —> Open the valve.
Gas hose and/or gas supply connection not connected correctly —> Reconnect the gas supply, gas hose and quick couplings.
Gas cartridge/gas bottle is (almost) empty -> Connect a new full gas bottle.
Igniter does not spark —> Remove the grates and carefully clean the contacts with a toothbrush.
Igniter still does not spark —> Open the side locking systems and move both grill panels to one side. Check that the cables running to the igniter are not broken or disconnected.
The injector is blocked —> Contact our customer service or after-sales service for advice.

2. BURNER FLAME IS IRREGULAR
The burner is blocked —> Remove the grates and carefully clean the contact points with a “hard” toothbrush.
The flame burns in the burner (hissing sound) —> Turn off the burner. Let it cool down for a few minutes and light it again.
The injector is blocked —> Contact our customer service or after-sales service for advice.

3. GAS LEAKS OUT OF THE CONNECTIONS
Connections are loose —> Tighten the loose connections (the quick connectors and controller/gas hose).
Also refer to “Detection of leaks” in the “Gas connections & gas regulator(s)” section of the manual or contact our customer service or after-sales service for advice.

CLEAN OUTSIDE
Make sure the grill has cooled down and can be touched safely before cleaning the outside. Lacquered and plastic parts can be cleaned with a mild dish detergent and a dry cloth (do not use scouring pads or aggressive cleaning agents). We recommend testing a cleaning agent on a small surface of the product first. Never use paint thinners or similar solvents to clean the product and never pour cold water over hot surfaces. Make sure that all surfaces are thoroughly dry before you cover and store the product.

CLEANING INSIDE OF GRILL
Make sure the grill has cooled down and can be touched safely before cleaning the inside. You can clean the inside with water, a mild dish detergent and a soft sponge or cloth. The non-stick surfaces (inside of the grill panels) must be carefully cleaned with a slightly damp cloth. Use a wet sponge and/or soft brush with a little baking soda to remove stubborn dirt. You can remove the non-stick grates and easily clean them under the tap with water and a mild dish detergent. The grates are also dishwasher-safe. All parts and surfaces must then be dried with a dry, soft cloth.
WARNING! The contact points in the grill panels near the burner are sharp. Be careful during cleaning to prevent injury.

Accessories and spare parts are available on this website. Or contact us at hello@nomadiqbbq.com.au if you have specific questions or requests.

To keep your nomadiQ BBQ tidy, we recommend that you intensively clean the grill once or twice a year (depending on your use). For intensive maintenance, the shell parts can be removed, so that the inside of the base can also be thoroughly cleaned every now and then. For this, carefully follow the instructions and accompanying images from the manual. The manual is included with the product but can also be easily downloaded online.

On the inside of the base of the nomadiQ BBQ. Lift both shell sections, fold both shell sections to one side and look into the base.